Whether you are a small business or a big organisation having an international operation with thousands of employees, your communication needs can be fulfilled by a staff portal. Simply speaking the staff portal development is today the epicenter of the enterprise universe. To start with the benefits, these intranet portals not only offer immense utility to the employees they also provide ease of use, featuring a vast range of necessities for employee’s success!
Portals Serve Diverse and Dispersed Workforces
Mainstream enterprise portal offerings comprise – use via smartphones and PCs, access to enterprise apps, and communication vehicles for the workforce. As businesses close in on a digital working environment, intranet portals have started to serve as the repository of data and applications that serve, different and increasingly scattered workforces.
The modern intranet portal for the employees is unlike the old-fashioned ones. It is much more advanced since it contains a standardised user-Interface with an integrated system, for user authentication. Means, the user signs into the portal instead of just accessing it. Provided that the user authentication is correctly linked to your staff data then the portal will know things, such as –
what grade the employee is , which division they work in ,what place they work in and what work they do.
Assuming that the portal authentication is further connected to the metadirectory (alongside the authentication for the various systems the user needs to deploy in his or her job) then the portal will also know which applications the user requires in his or her work and the rights the user enjoys (from their security profile) to access various application functionality.
Lastly, if it has in place an infocube-based web statistics package, it will also know which regions of the portal are accessed by the user and the frequency of that access.
Personalisation Possibilities are Immense:
Of course, given the knowledge overhead, the staff portal development has given businesses the capacity to customise the UI for every individual user. Like, if the user works in the sales department, then the homepage that welcomes them upon logon can be the Sales team homepage. In case the team works in Leeds, the facilities link on the staff’s webpage could be to maps, traffic, fire orders, and so on about the Leeds office. Assuming that that their job is as a field sales manager then field sales performance graphs, along with the monitoring dashboard could be shown on the homepage.
In case the user is of a grade that places him or her on the organisation insider dealing list then more (price sensitive) real-time information, may be shown on the screen (which others cannot access). If the statistics reveal that they’re not reading essential communications then messages could be served to them that inform them, what they are missing.
Lastly, in case they utilise functionality from three diverse (legacy) systems to perform their job, then these could be united and surfaced by means of a portlet app on the portal page.
To sum up the positive results of these portals is obviously – a smoother and more integrated user experience with critical info pushed at the user, in a way they cannot ignore and is only a single click away.